Kevin I.

Partner @Utility Warehouse

Birkenhead, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Partner @Utility Warehouse

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Wirral, GB

Providing affordable Energy, Broadband & Mobile to UK customers.

EDUCATION

N/A

Anglia Ruskin University

Diploma of Education, Employment Law

1985 — 1990

Rock Ferry High School

D.T, Maths, English, IT, Biology, Chemistry, Physics, Religious Studies, History

1992 — 1993

Wirral Metropolitan College

Maths, English, Sociology and Accounting

SKILLS

Technical ManagementItilCustomer RetentionCustomer ServiceCustomer FocusNetworkingManagementHelp Desk ManagementMicrosoft OfficeTechnical WritingCustomer RelationsTeam ManagementSound ReinforcementProcedure ManualsProcess ImprovementCall CentersService DeliveryWindows MobileStage ManagementStage LightingComplaint ManagementVirtual TeamsWebsite DevelopmentSlaTelecommunicationsCustomer AcquisitionProcedure ReviewTechnical DocumentationTeam LeadershipContact CentersCustomer LoyaltyEscalation ManagementPromotion PlanningContact CentreEditorialPyrotechnicsCustomer SatisfactionCall Center Development

ABOUT KEVIN I.

A results-driven operations and safety professional with extensive experience managing complex, high-volume environments and leading health and safety programmes from the ground up, with a proven ability to implement and maintain robust safety frameworks, ensure regulatory compliance, and drive continuous improvement across large, multi-site operations. Skilled in stakeholder engagement, policy development, and cross-functional collaboration, with a strong foundation in employee relations and workplace advocacy. Dedicated to creating safe, efficient, and people-focused workplaces where teams can perform at their best.

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Kevin I. — Partner at Utility Warehouse in Birkenhead, GB | Unifers