Kevin Hulen

About Kevin Hulen

Background includes 25 + years out-bound and in-bound, positions include client services,…

Experience

1. Senior Sales Engineer

   Ivinex

   Jan 2023 — Present

   As a Senior Sales Engineer at Ivinex, I am a crucial contributor to the company\'s revenue growth by offering technical expertise and support to the sales team, partners and customers. I work in close partnership with the sales team to comprehend customer needs, showcase Ivinex\'s software product, and offer technical insights to successfully close deals. Key Responsibilities: Offer technical support to the sales team throughout the sales cycle Present Ivinex solutions to prospective customers Address technical inquiries from customers and provide appropriate solutions Create technical presentations and proposals to support sales efforts Collaborate with product development teams to meet customer expectations Stay informed on current industry trends and advancements Foster and maintain strong customer relationships.

Skills

• Contact Centers
• Call Center Start-Up
• Customer Relationship Management (Crm)
• Voip
• Training
• Customer Contact
• Customer Satisfaction
• Wireless
• Team Leadership
• Telecommunications
• Business Development
• Vendor Management
• Leadership
• Account Management
• Project Management
• Sales
• B2b
• Product Management
• Call Centers
• E-Commerce
• Customer Experience
• Call Center Development
• E-Commerce Consulting
• Teleservices
• New Business Development
• Coaching
• Team Building
• Customer Service
• Microsoft Office
• Management
• Sales Management
• Strategic Planning