Kevin Gibson
IT Analyst | Systems Administrator | Cloud Specialists | Experienced in military and civilian IT operations. Proficient in Azure Fundamentals and Security+.
- Role
- Tier 1 Field Technician at Technology Lab
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Kevin Gibson
Dynamic and results-oriented IT professional with 5+ years of combined experience in the military and civilian sectors. Proven ability to troubleshoot and resolve complex IT issues, ensuring system uptime and user satisfaction. Adept at identifying and resolving technical problems, ensuring minimal downtime and maximum productivity. Proficient in diagnosing and resolving hardware, software, and network problems while delivering exceptional customer service. Skilled in documenting and tracking incidents, managing user accounts, and maintaining system security. Proven ability to communicate technical concepts to non-technical individuals. Committed to delivering efficient and reliable support to enhance end-user productivity and satisfaction.
Experience
Tier 1 Field Technician
Dec 2024 — Present · Charlotte, NC, US
Education
California Institute of Applied Technology
Bachelor's degree
MyComputerCareer
Certification in Computers Candidate
2024 — 2024
BCC College
Bachelor of Business Administration (B.B.A.)
2015 — 2017
Burlington Institute of Technology
High School Diploma - Engineering
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