Kevin Feenstra
IT Professional
- Role
- IT Support Technician - Tier Iii at Borland Groover
- Location
- Orange Park, FL, US
- LinkedIn followers
- 500 followers
About Kevin Feenstra
Proficient with PC hardware & software installations, troubleshooting, maintenance, repairs, printer and network configuration and user administration. • Knowledge of Microsoft Windows, Linux, macOS, iOS, Android, Microsoft Office Suite, O365, MS Exchange, Active Directory, Group Policy, Citrix, Kaseya, RingCentral.• Excellent communication and customer service skills, able to communicate effectively with individuals and groups of all levels.
Experience
IT Support Technician - Tier Iii
Feb 2022 — Present · Jacksonville, FL, US
Supported users via phone and on-site troubleshooting hardware, software and network issues.• Created and managed user accounts in Active Directory and Microsoft Exchange/O365 Hybrid Environment.• Built, configured, and maintained PC systems and thin clients to company specifications.• Supported virtual desktops and applications running Citrix.• Provided support for company issued phones and tablets running iOS and Android.• Configured and supported phones and soft phones in use with Aeonix and RingCentral.• Set up virtual and onsite company meetings including audio/video.• Provided support for Nextgen EHR/EMR, Provation, and Merge healthcare software. • Provided rotational 24/7 On-Call support.
Education
Ridgeview High School
High School
2002 — 2006
St. Johns River State College
Computer Engineering
2006 — 2007
Skills
- Vmware
- Microsoft Office
- Microsoft Exchange
- Help Desk Support
- Printers
- Computer Hardware
- Technical Support
- Software Installation
- Computer Repair
- Windows & Mac Operating Systems
- Networking
- Active Directory
- User Administration
- Citrix
- Troubleshooting
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.