Kevine Shima

System Design & Integration Specialist @Boeing

Arlington, VA, US

Leads customer software installations and deliveries.Troubleshoot application deployment issues.Supports customer go-live efforts, both on-site and remoteWorks closely with customers throughout their user acceptance testing, addressing any issues that may arise.Conducts regular reviews of software configuration best practices and improvements.Develops technical documentation, including operating procedures and tailoring documents.Responds to customer inquiries and documents issues.Conducts or supports product demonstrations and/or technical reviews with the customer.Conducts customer administrator training and instruction, both classroom and over-the-shoulder. Provides support to workshops, test events, training development, data collection and integration, and the development of technical and functional documentation.Performs other duties as assigned.Supports implementation of best practices within the software deployment process.Collaborate with the software development team on the deployment of containerized applications.Evaluates and researches new technologies while staying abreast of industry trends.

Hertie School

Master's degree, Data Science for Public Policy

Georgetown University

Certificate , Data Science

Saint Louis University-Madrid

Semester Study Abroad

Muhlenberg College

Bachelor of Science - BS, Computer Science and Economics