Kevin Baker

Vice President of Consulting @Improving

Plano, TX, US

In my role as Vice President of Consulting at Improving, I’m instrumental in driving the company\'s strategic vision and operational excellence.Key Achievements:• Manage business development and delivery of client projects, generating an average of $3 million in revenue annually.• Foster company culture and operational excellence as a servant leader, leading towards a healthy business and recognition as a best place to work.• Empower over 200 team members as coaches through the PATH center of excellence (COE), fostering their and over employees\' professional development and growth.Responsibilities:Leadership and Management:• Oversee a team of over 25 consultants, ensuring alignment with company goals and fostering a culture of continuous improvement.• Mentor a group of people managers, enhancing their leadership capabilities and team performance.Business Development:• Lead business development initiatives, identifying and pursuing new opportunities to expand our client base and increase revenue.• Develop and maintain strong relationships with key clients, delivering tailored solutions that drive their success.Operational Excellence:• Oversee client projects, ensuring successful delivery and client satisfaction.• Monitor key performance metrics, including bench management and business unit health, to ensure the overall health of the business.Training and Development:• Lead the global PATH program, providing training, coaching, and strategic vision to help teams grow and fulfill their purpose.• Facilitate workshops and offer personal coaching to strengthen the skills of both internal and external stakeholders, contributing to low attrition and a collaborative work environment.Interviewing for Culture:• Conduct interviews to ensure candidates align with our company culture, fostering a cohesive and collaborative team environment.

Art Institute of Dallas

Associate of Applied Science, Multimedia and Web Development