Kevin Clougherty
Director of Operations @NorthBay Health
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WORK HISTORY
Director of Operations @NorthBay Health
Fairfield, CA, US
Reporting to the EVP Chief Medical Officer/Chief Quality Officer (CMO/CQO), responsibilities include directing two level II emergency departments, ICUs, and acute care for 50 and 150-bed acute care hospitals and driving quality improvement. Oversight, recruitment, and retention of emergency medicine, hospital medicine, and critical care medical groups. Collaborate with three triads that include nursing and physician leadership. Manage annual budget of $40M with oversight of over 100 physicians (hospitalists, ED and ICU physicians) and advanced practice practitioners.• Serve as Campus Administrator for 50-bed hospital on rotating basis.• Led new Observation Unit opening that reduced total ED arrival to IP bed by 10%.• Led Multi-Disciplinary Rounding with hospitalists, nursing, case management, and other ancillary staff that reduced LOS by 10%.• Increased overall ED rating by 30 percentile points from 4Q19 to 1Q21 with various tactics.• Reduced mortality O:E ratio by 50% within a year by implementing GIP program in collaboration leadership. • Led transition of 3rd party emergency department and hospitalists to in-house physician group.• Collaborated with revenue cycle to exceed ED revenue cycle goals for first year. • Led Patient Experience Committee with two physicians for Ambulatory Medical Group.• Lead Provider IT Committee with Chief Medical Information Officer dyad partner.• Led COVID testing sites outside hospital.• Led Emergency Department facility improvements and EVS ongoing maintenance to improve cleanliness.• Created ED, Hospitalist, and Throughput dashboards to support quality, throughput, and revenue improvements.• Chair two hospital Throughput Committee to increase throughput efficiencies and reduce length of stay. • Administrator on-call for two hospitals that requires 24/7 on-call response for significant issues.
EDUCATION
Boston College
Bachelor of Science (BS), General Management with Concentration in Information Systems
American College of Healthcare Executives (ACHE)
Executive Program
Walden University
Master's degree, Health/Health Care Administration/Management
SKILLS
ABOUT KEVIN CLOUGHERTY
I am an executive of hospital operations spanning twenty years within rural and urban mid-sized trauma centers, I lead the development and strategic deployment of service lines within inpatient, outpatient, and medical group settings that includes directing teams of physicians, advanced practice providers, and other staff. My work significantly improves patient outcomes and quality of life by serving as an advocate for patient and caregiver alike, which leads to reductions in health care costs, improved wellness, and value-based care for all.
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