Kevin M.
IT Operations Analyst Iii @Tower Federal Credit Union
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WORK HISTORY
IT Operations Analyst Iii @Tower Federal Credit Union
Washington, DC, US
EDUCATION
University of Maryland
Bachelor's degree
Borough of Manhattan Community College
Associate's degree
ABOUT KEVIN M.
IT Infrastructure Support Engineer with 8+ years of experience supporting and securing enterprise systems across Azure AD, Entra ID, Microsoft 365, VMware, and more. A trusted escalation point for complex incidents, with deep hands-on expertise in VDI, MDM, cloud identity, and software deployment. Holds a B.S. in Cybersecurity & Networking (University of Maryland) and an A.A. in Business Administration (CUNY). Proficient in tools like Azure, Axway Secure Client, Avaya, VPN, and Office 365. Committed to solving challenging technical issues while enhancing system reliability, security, and user satisfaction.
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