Kevin Zhou
- Role
- Strategy & Planning Manager, Business Intelligence at Cisco
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Kevin Zhou
My strength lies in delving deeply to understand the underlying mechanisms of complex…
Experience
Strategy & Planning Manager, Business Intelligence
Oct 2021 — Present
Defined improvement needs for a $10B software portfolio\'s renewal risk insights, developed problem-solving framework and phased approach, led team of analyses / data scientists to build AI-driven prediction capability, increasing risk accuracy by 25% offering actionable de-risk insights increasing retention by estimated $45M+/yr • Led business insights projects to evolve networking software product category\'s adoption frameworks, partnered with BE, CX PM, and CSS, revealed adoption behavior in different segments, estimated investment return on software features, suggested cross-sell opportunities, as a result improving CX efficiency and BE decisions on feature development
Education
Tianjin University
Bachelor's degree, Engineering Physics, Finance
University of Notre Dame - Mendoza College of Business
Master of Business Administration cum laude (full-time), Strategy, Corporate Finance
2018 — 2020
University of Notre Dame - Mendoza College of Business
Master of Business Analytics cum laude (full-time)
2018 — 2020
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