Kevin Woznick

Kevin Woznick

COO KECH, Inc.

Role
COO at Kech Inc
Location
Washington, DC, US
LinkedIn followers
500 followers

About Kevin Woznick

Senior executive with a proven track record of winning new business and successfully…

Experience

  1. COO

    Kech Inc

    Sep 2016 — Present

    KECH, Inc, a Woman Owned Small Business (WOSB), brings knowledge and experience that spans 45+ years of success in IT services, with a recent focus on mission critical contact center support for clients in the Civilian and DHS sectors. We bring together a unique blend of sales, proposal, and operational support for both government agencies and government contractors. Our management team has been awarded more than ~$450M in new business in the past seven years and was responsible for managing a portfolio of contact center programs totaling ~$50M in revenue annually. KECH was founded by Chris Carpenter and Kevin Woznick, two former HPE employees, who established the Public Sector Business Process Services practice for HPE.Contact Center Offerings include: Consulting and Business Strategy:* Helping companies that are new to the Federal market * Helping graduating small businesses ease the transition* Assisting companies to improve their win rate in the Federal market Omni-channel Inbound and Outbound Turnkey Services:* Brick and Mortar and Home Agent models * Staff Augmentation* Providing Operations and Professional Services SupportEnhancing the Customer Journey and Experience:* Audit and Assessment for a better customer interaction * Recommendations for Operational Efficiency * Contact Center Operational Dashboards Business Development and Strategy to Win:* Opportunity specific strategy including building your unique story and differentiators * Proposal Management and Color Reviews * Writing and Graphics SupportFor more information please see our web site at

Education

  • Indiana University of Pennsylvania

    Bachelor of Science (B.S.), Management Information Systems

    1980 — 1984

Skills

  • Professional Services
  • IT Service Management
  • Program Management
  • Government Contracting
  • Process Improvement
  • Cloud Computing
  • Management
  • Business Process Improvement
  • Outsourcing
  • Itil
  • Proposal Writing
  • Integration
  • Pmo
  • Pmp
  • Government
  • Management Consulting
  • IT Outsourcing
  • Strategic Planning
  • Security
  • IT Strategy
  • Vendor Management
  • Business Development

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