Kevin Wild

About Kevin Wild

I’m an Account Executive specializing in UCaaS and CCaaS within the healthcare vertical, including payers, providers, and life sciences organizations. I’m a 2x President’s Club winner and was the #1 Mid-Market AE in 2025, consistently exceeding quota (150–200%+) across multiple years.I lead full-cycle sales and partner with healthcare organizations to modernize communications and contact center operations, helping teams improve patient experience, operational efficiency, and business outcomes through cloud-based solutions.I’m particularly focused on AI-driven transformation, having successfully positioned and closed deals leveraging RingCentral’s AI tools, including conversational intelligence, real-time agent assist, sentiment analytics, and emerging agentic AI workflows. I’ve also closed multiple enterprise-level deals exceeding $1M+ TCV, navigating complex, multi-stakeholder buying processes while maintaining a consultative, value-first approach.

Experience

1. Healthcare Account Executive - Mid-market

   RingCentral

   Jan 2023 — Present

   1 Mid-Market AE (2025)| President’s Club• 154%/ 212%/ 211%/ 211% quota attainment (FY2025)• 12 consecutive quarters exceeding quota• Own full-cycle UCaaS and CCaaS sales within the healthcare vertical• Sell into payers (health plans), providers (health systems, clinics), and life sciences organizations• Navigate complex, regulated environments with focus on HIPAA, patient experience (CX), and operational efficiency• Closed multiple enterprise-level deals exceeding $1M+ TCV• Lead extended, multi-threaded sales cycles involving executive stakeholders, IT, operations, procurement, and security• Operate beyond mid-market scope, managing enterprise-grade deal complexity including RFPs and Security reviews• Lead with AI-driven solutions, including:Conversational intelligence (call transcription, summarization)AI-driven sentiment analysis and quality managementReal-time agent assist and coachingAgentic AI workflows to automate customer and patient interactions• Position AI + cloud communications as a unified platform to improve patient access, contact center performance, and cost efficiency

Education

• St. Lawrence University

  Bachelor of Science, Global Studies, Minor - Government

Skills

• Leadership
• Microsoft Word
• Public Speaking
• Management
• Microsoft Office
• Sales
• Powerpoint
• Thai Language
• Teamwork
• Economics
• English
• Customer Service
• African Studies
• Research
• International Relations
• Asian Studies
• Social Media
• Marketing