Kevin Wong
Senior Customer Operations Manager | Driving Operational Excellence & Customer Success
- Role
- Senior Manager, Customer Operations at Cloudera
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Kevin Wong
Drive retention, adoption and value realization within key accounts by developing and delivering mutual success plans aligned with customers’ business objectives - Build strong customer relationships with practitioners as well as executive sponsors, acting as trusted advisor for focus accounts - Generate and identify expansion opportunities as well as customer advocates and references - Develop strong relationships with leaders and account owners, partnering to ensure mutual account plans are developed and executed
Experience
Senior Manager, Customer Operations
Jan 2019 — Present
Education
UCSC Silicon Valley Extension
Computer Software Engineering and Quality
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