Kevin Vaughn
Car Rental Manager @Southgate Ford
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WORK HISTORY
Car Rental Manager @Southgate Ford
Southgate, MI, US
Managed daily rental and logistics operations, overseeing vehicle pickup, delivery, and transportation to ensure efficiency, timeliness, and customer satisfaction.• Directed fleet management, including maintenance, repairs, cleaning, and inventory control to maintain operational readiness.• Supervised and trained staff, including drivers and customer service personnel, ensuring adherence to safety, compliance, and company standards.• Enhanced customer experience by resolving inquiries and complaints professionally and maintaining high service quality.• Oversaw business performance, setting rental rates, managing budgets, and implementing strategies to drive profitability and operational excellence.
EDUCATION
Dale Carnegie Training
Dale Carnegie Course
Davenport University
Master of Business Administration - MBA
University of Michigan-Dearborn
Bachelor of Science - BS
ABOUT KEVIN VAUGHN
Adaptable and committed leader with a strong background in project, delivery, and…
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