Kevin Toth
Customer Relations/Credit Disputes/Settlements/Debt Sales
- Role
- Senior Manager of Debt Resolution and Customer Relations at Security Finance
- Location
- Moore, SC, US
- LinkedIn followers
- 500 followers
About Kevin Toth
Results-driven servant leader and military veteran who excels in fast-paced, high-energy environments. Passionate about driving organizational success through high-quality, efficient teamwork that fosters both collective achievement and individual growth.
Experience
Senior Manager of Debt Resolution and Customer Relations
Nov 2025 — Present
Manage daily activities for the Customer Relations and Settlement Department, driving both short-term and long-term goals aligned with company objectives.•Develop, implement, and monitor key performance indicators (KPls) to measure team success and departmental growth.•Manage, mentor, and lead a team of professionals, fostering a high-performance culture of collaboration, accountability, and continuous improvement.•Work cross-functionally with other departments (e.g, Legal, Operations, Finance) to ensure alignment and support in achieving organizational goals.•Oversee the budgeting and financial management for the departments, ensuring optimal use of resources and adherence to financial targets.•Evaluate and improve operational processes, implementing best practices to enhance efficiency, quality, and scalability.•Serve as a leader for Customer Relations and Settlement Departments, providing insights and recommendations to senior leadership.•Establish strong relationships with key stakeholders, both internal and external, to drive the business forward and enhance the department\'s impact.•Organizational and time-management skills across multiple priorities and stakeholders.
Education
North Caroline High
High School Diploma
1979 — 1983
Skills
- Profit
- P&L Management
- Team Building
- Management
- P&L
- Executive Management
- Operations Management
- Customer Satisfaction
- Forecasting
- Performance Management
- Financial Services
- Customer Service
- Loss Prevention
- Risk Management
- Multi-Unit
- Credit
- Income Statement
- Loans
- Leadership
- Strategic Planning
- Coaching
- Retail
- Recruiting
- Budgets
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