Kevin Smith
- Role
- Business Planning & Operations Manager, Meta Content & Community Partnerships at Meta
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
Experience
Business Planning & Operations Manager, Meta Content & Community Partnerships
Jul 2018 — Present · Los Angeles, CA, US
Lead strategic projects for the Meta Business Group to improve partner experience at scale through process, people and technology. Lead a team of six Business Analysts executing across five to ten concurrent yearly projects. Designed and managed comprehensive product development process of in-house partner relationship management tool resulting in improved data security, partner and partner manager experience, and operational efficiencies yielding a savings of more than 200 working hours per quarter. Manage cross functional projects with Meta executives to implement operational standards and processes; standardized the use of metadata structures in the “Partner Graph” to govern data privacy, and user permissions. Process yielded the deprecation of manual permission reviews and savings of more than 50 working hours per month. Design and implement procedures and policies relating to enterprise governance standards on a bi-annual basis across more than 400 stakeholders to ensure data accuracy and compliance, and to enable authentic and exhaustive KPI forecasts for the business. Received “Exceeds Expectations” or “Greatly Exceeds Expectations” from every bi-annual performance review since starting.
Education
USC Marshall School of Business
Master of Science (MS), Global Supply Chain Management
2013 — 2014
University of California, Berkeley
Bachelor of Science, Economics
2008 — 2010
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