Kevin Simpson
Freelance Social Media Marketing
- Role
- Front Desk Associate at Equinox
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Kevin Simpson
With over seven years of professional experience in marketing, communications, and customer service, I bring a unique combination of operational and organizational skills to the health and wellness industry.
Experience
Front Desk Associate
Jun 2025 — Present · Beverly Hills, CA, US
Serve as the primary ambassador, providing high-level customer service by greeting members, scanning IDs, answering phones, and resolving inquiries.• Professionally greet members and guests.• Effectively communicate with guests in person, via email, and via phone.• Respond to member questions, concerns and discrepancies.• Update members’ accounts if needed.• Maintain an orderly and clean work area.• Provide the highest level of customer service to members, prospective members, and guests.• Aid membership, personal training, shop, and spa departments with other related tasks.
Education
University of Antwerp
European Business Concentration, International Business
2014
James Madison University
Cum Laude - Bachelor’s of Business Administration (B.B.A), Marketing
2012 — 2016
Skills
- Powerpoint
- Microsoft Excel
- Research
- Leadership
- Marketing
- Time Management
- Customer Service
- Strategic Planning
- Public Speaking
- Event Planning
- Project Management
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