Kevin Shaughnessy

Senior Vice President - Americas @IGT Solutions

Detroit, MI, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2021 — Present

Senior Vice President - Americas @IGT Solutions

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Developing a team of absolutely wonderful human beings that are also digital contact center experts, problem solvers, solution architects, and smart business people with a genuine enthusiasm for helping clients improve their customer experience and business performance overall. A team that wants to make a difference in addition to making a number. If you\'re ready to accomplish great things, reach out.

EDUCATION

N/A

Northwood University

BBA, Management/Marketing

SKILLS

Contract NegotiationAccount ManagementSolution DesignTelecommunicationsHelp Desk ManagementVoiceTeam LeadershipProject ImplementationHospitalityInternational SalesExecutive ManagementStrategic LeadershipCustomer RelationsSales ManagementContact CentreClient DevelopmentMarket ResearchSalesClient Relationship BuildingSolution SellingHelp Desk SupportVendor RelationsBankingOperations ManagementBusiness Process Outsourcing (Bpo)Customer ServiceLeadershipBusiness DevelopmentCustomer Relationship Management (Crm)OutsourcingProject PlanningContact CentersExecutive CommunicationsContract ManagementConsumer ProductsCall CentersProcess EngineeringBpoProcess ConsultingCall Center

ABOUT KEVIN SHAUGHNESSY

For over 20 years I have helped companies of all sizes to identify and implement new…

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