Kevin Scott
Director @BFY Group
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WORK HISTORY
Director @BFY Group
Nottingham, GB
One of the UK’s leading management consultancies, delivering exceptional results for clients in Energy, Utilities, and Private Equity.
ABOUT KEVIN SCOTT
As a Director at BFY, I lead client engagements with a laser focus on empowering clients to navigate large-scale events and market challenges, while maintaining a balance between enhancing customer experience and reducing cost to serve.A typical week I\'m sharing expertise with our clients to deliver large-scale operational overhauls, and guide organisations through pivotal transitions. My background also covers the implementation of regulatory compliance initiatives, alongside driving improved customer service metrics and journey satisfaction.My experience in Utilities spans over 20 years, recently working as Transformation Director at E.ON and npower.
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