Kevin Scheer
Field Leader (District Manager) @Chipotle Mexican Grill
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WORK HISTORY
Field Leader (District Manager) @Chipotle Mexican Grill
Dallas-Fort Worth, TX, US
Directed end-to-end operation for a 9-unit portfolio, managing P&L performance, scheduling & labor optimization, and food cost controls across ~27M in annual revenue • Led, coached, and developed General Managers and leadership teams, building bench depth and strength and internal promotion pipelines • Consistently delivered on key performance metrics including sales growth, throughput, customer experience, and food safety standards • Implemented operational best practices to improve efficiency, reduce waste, and enhance consistency across all business units • Conducted regular audits and performance reviews to ensure compliance with brand standards, safety regulations, and company policies • Partnered with senior leadership on strategic initiatives, new store openings, and market-level growth planning • Drove employee engagement and retention through leadership development, accountability systems, and culture building initiatives
EDUCATION
University of Arkansas
Bachelor’s Degree, Recreation & Sport Management with a Business Emphasis (Marketing Minor)
SKILLS
ABOUT KEVIN SCHEER
As a New Restaurant Opening Lead at Chipotle Mexican Grill, I plan and lead the set-up and on-site training at 20-25 multimillion-dollar new restaurant openings annually, ensuring company standards, policies, and procedures are met. During my time on the NRO team, new restaurants have consistently out-preformed the sub-region and company averages in KPIs related to customer satisfaction and food safety. With over three years of experience in customer care and hospitality, I am passionate about developing future leaders, providing world-class training and hospitality, and delivering industry-leading KPIs.I have also been instrumental in launching and optimizing the Pepper Chatbot, a guest experience initiative that enhances the customer experience and satisfaction. I collaborated with vendors and cross-functional partners, perform daily reviews of interactions, and provided insights and strategy for improvement. Additionally, I have skills in customer relationship management (CRM), Salesforce service cloud, and data analysis, which enabled me to create and present reports and insights on the Chipotle Rewards Program.
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