Kevin Scharlau
Vice President, Pulse Portal Customer Manager @Swiss Re Corporate Solutions
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WORK HISTORY
Vice President, Pulse Portal Customer Manager @Swiss Re Corporate Solutions
Kansas City, MO, US
My role serves an external and internal purpose. I partner with our deal teams on prospective client pitches to demonstrate PULSE Portal servicing capabilities and onboard new accounts to the platform. Internally, I collaborate with our IT teams and business partners to enhance the system, complete bug fixes and required testing, and implement investment projects to further develop the platform using Agile principles and stage-gate tracking of both funding and delivery.
EDUCATION
University of Missouri-Kansas City
Master of Arts - MA, American History (United States)
Missouri State University
Bachelor of Education - BEd, Education
ABOUT KEVIN SCHARLAU
I’m approaching ten years of customer service, coaching, and client relations experience. I’m an insurance professional with commercial, international, and personal lines background that knows how to analyze data to achieve results. I always look for the big picture, strategic focus and have a proven track record for exceeding goals. Former educator and published author. I’ve been heavily involved in providing a customer-centric approach and I’m interested in client relations, development, strategy, and leadership. Completed a Bachelor’s Degree in Education and a Master’s Degree in History.
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