Kevin Santamaria

About Kevin Santamaria

The Pharma manufacturing/medical services/healthcare industry picked me, and with my operations and service teams, we change the course of lives for the better.We also grow profits.Start-up MasteryI assemble, coach, & lead teams and outperform in new markets• With networking and collaboration I launched a new clinic in Fort Worth, TX and re-tooled a clinic in Dallas that lead the overall organization in Sleep therapy metrics in Q2 and Q3 \'23Sales Manager, Operations Manager, Revenue DriverI bring in money with sales & operations teams.• A new process I designed for using internal reports and a sales call script I wrote increased an ancillary sales line 25%.• By adjusting workflows, I decreased non-payable account contracts 10% every quarter for 12 straight quarters.Team Coach, Inspiring LeaderCue up any “underdog/overcome all odds” book or movie, and that’s my language.I love the satisfaction of unlocking the potential in individual team players, and I’ve done so in person and through video and tele-coaching.• After taking on a new team in Austin, identifying strengths in team members and holding skills sharpening meetings, we grew sleep sales 50%+ YOY.• With specific training and refocusing our market advantage, we increased electronic contract sales 60% YOY.In Missoula, my team blew out personal sales metrics. And in Austin, I helped drive an immediate, sustained monthly increase in EBITDA trajectory.Sales Strategist, Dashboard Tracker, Operations AficionadoLike the Brad Pitt character in “Moneyball,” I know our metrics by heart at any moment, and I know how to tweak different steps in a sales pipeline for results and enhance operations workflows for efficiency.• A new partnership I developed grew deluxe product sales 40%.• New methods of generating leads I implemented helped achieve first-time market penetration of cardiac devices.I do financial planning and forecasting, create strategies for market penetration and increasing market share, and I understand territories. If I’m doing my job, my company will see customer and client satisfaction, and more revenue with repeat business.This work is gratifying. I support clients and customers in a critical field, mentor staff to be the best they can be, and help extend the quality of patients’ lives.

Experience

1. Regional Performance Manager

   Join Parachute

   Sep 2023 — Present · Austin, TX, US

   Responsible for strategic business leadership, operations and quality management for central Texas and southeast United States including: Arkansas, Louisiana, Mississippi

Education

• University of Montana

  Bachelor of Science

  1996 — 2001