Kevin Sansom
Customer Engagement and Service Delivery Director @Ashburn Consulting LLC
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WORK HISTORY
Customer Engagement and Service Delivery Director @Ashburn Consulting LLC
Serving State & Local Government & Education (SLED), Federal Government (FED), and Commercial customers. Plays a pivotal role in the growth and economic vitality of Ashburn Consulting (AC) by developing and implementing innovative solutions that strategically serve the business needs of the company and our clients. Oversees the portfolio of customer engagement and service delivery projects and mobilizes awarded sales opportunities into project execution and manages them through to completion.…
EDUCATION
University of Nevada-Las Vegas
MPA, Masters in Public Administration
Linfield University
BA, Business, Minor in Computing Science
ABOUT KEVIN SANSOM
Kevin Sansom is a transformational IT operations leader with proven track record in getting bottom-line results. He has experience in IT Governance, IT Service Management, IT Project Management, Enterprise and AWS Cloud Architecture, and Information Security/Compliance. His strength is getting teams and technology to meet the needs of the business and he has vast global experience in both public and private sectors. He is a practical, quality-driven visionary who leverages his project management and lean/six-sigma experience with a common sense approach to meeting or exceeding performance targets. Kevin is effective at strategic and tactical planning and management. He gets projects and initiatives done on time, on budget, and to the desired level of satisfaction, often exceeding expectations and achieving goals that many think are not possible. Kevin is an accomplished leader who is committed to doing a quality job while building relationships through effective leadership. EXPERTISE » Strategic Planning and Management » IT Operational Management » Program/Project Management » Enterprise and AWS Cloud Architecture » IT Service Management (ITSM) » Problem Solving » Team Building and Leadership » Talent Acquisition and Retention » Six-Sigma & Lean Process/Performance Improvement » Quality Assurance » Policy, Guidelines and Procedure Development » Business Intelligence & Data Analytics » Information Technology Governance » Information Security and Compliance » Risk Management » Budgeting and Fiscal Management with P/L Responsibility » Vendor/Contract Negotiations
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