Kevin S.
VP, Senior Product Manager @Huntington National Bank
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WORK HISTORY
VP, Senior Product Manager @Huntington National Bank
Columbus, OH, US
CIAM Digital-First Strategy LeadershipAchieved 20% improvement in channel verification rates through strategic platform optimizationImplemented progressive profiling and adaptive authentication reducing customer friction by 30%Fraud Prevention & Risk IntegrationSpearheaded fraud prevention integration with CIAM infrastructure across all banking channelsPartnered with cybersecurity teams to implement risk-based authentication systemsReduced fraudulent transactions by 35% while maintaining 98% customer satisfaction scoresBuilt cross-functional fraud detection capabilities that significantly improved detection ratesOmnichannel Identity OrchestrationPioneered seamless identity orchestration across digital and physical banking channelsEnabled customers to initiate transactions online and complete in-branch with unified authenticationReduced transaction abandonment rates by 25% through improved customer journey continuityLed technical integration of cloud-native identity providers with legacy banking infrastructureStrategic Impact & InnovationEstablished reputation as CIAM subject matter expert, advising executive leadership on identity strategyCreated multi-year CIAM roadmap that modernized digital banking platform and security postureChampioned customer-centric security improvements balancing robust protection with user experienceLed Open Banking initiatives contributing to 70% reduction in cost-prohibitive traffic
EDUCATION
University of Cincinnati
Bachelor, Political Science
ABOUT KEVIN S.
Transforming Banking Identity & SecurityVP-level CIAM expert with 25+ years orchestrating digital-first identity strategies that balance enterprise security with exceptional customer experiences. I specialize in merging physical and digital banking worlds through modern identity orchestration and fraud prevention integration.Key Achievements:20% improvement in channel verification rates through digital-first CIAM strategy35% reduction in fraudulent transactions via integrated risk-based authentication30% decrease in authentication friction while maintaining 98% customer satisfactionTechnical Expertise:Identity Platforms: Okta, Ping Identity, ForgeRock, Azure ADAuthentication: Biometric, Risk-Based, Adaptive, Multi-FactorFraud Prevention: Behavioral Analytics, Device Fingerprinting, ML-driven DetectionIntegration: API Security, Cloud-Native Identity, Legacy System Connectivity Banking Innovation Focus:At Huntington National Bank, I\'ve pioneered enterprise-wide digital transformation initiatives that position traditional banking as fintech innovators. My unique approach integrates cybersecurity partnerships with customer experience optimization, enabling customers to seamlessly move between digital and physical banking touchpoints.Cross-Functional Leadership:Built and led CIAM centers of excellence spanning cybersecurity, fraud prevention, and customer experience teams. Expert at translating complex technical capabilities into business value while maintaining regulatory compliance and risk management standards.Industry Impact:Active contributor to banking identity management evolution, with deep expertise in regulatory navigation, vendor partnerships, and emerging authentication technologies. Passionate about advancing the intersection of security and user experience in financial services.
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