Kevin Rowe
Group Service Operations Manager @Kingfisher plc
Southampton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2019 — Present
Group Service Operations Manager @Kingfisher plc
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Southampton, GB
EDUCATION
1985 — 1990
Alderman Quilley Secondary School
9 GCSE's, Mathematics, English, Science, IT
SKILLS
Performance AnalysisService-Level Agreements (Sla)IT OperationsPeople ManagementService ManagementService DeskIT StrategyService Desk TransitionService Desk OutsourcingIT Service ManagementChange ManagementInformation TechnologyPrince2SlaItil CertifiedProject ManagementPosIT ManagementManagementTeam ManagementCitrixInfrastructureVendor ManagementService DeliveryService ImprovementBusiness AnalysisIncident ManagementProject DeliveryPerformance ManagementItilPerformance AppraisalActive DirectoryWindows ServerProblem ManagementStakeholder ManagementVendor RelationsRetailTeam LeadershipOutsourcingProject Management Infrastructure
ABOUT KEVIN ROWE
Experienced IT Service Management professional in the Retail sector. Specialising in Incident Management, Problem Management & Service Desk. Highly skilled in Service Delivery, Service Governance, Service Transition & Outsourcing, Budget and Financial Management, Service-Level Agreements, Contract Management, ITIL and People Management. Strong information technology professional graduated from Alderman Quilley Secondary School.
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