Kevin Roberts

About Kevin Roberts

HR Operations professional with experience supporting HRIS administration, employee…

Experience

1. Employee Experience & Talent Coordinator

   New Hope Treatment Centers

   Nov 2024 — Present · Rock Hill, SC, US

   Build and manage scheduling for 330+ staff members, ensuring consistent 24/7 coverage and regulatory compliance across all residential programs. •Reduced shift coverage gaps by proactively reallocating resources and expanding pool staff availability, cutting last-minute callouts. •Evaluate and process PTO requests in alignment with staffing needs and policy, maintaining fairness and continuity of coverage. •Enter and track attendance points, enforcing policy by initiating corrective actions and terminations for employees exceeding thresholds. •Partner with supervisors and managers to improve staffing efficiency, decreasing overtime dependency. •Audit exempt employee hours, ensuring 100% payroll accuracy and compliance. •Provide HR support including interviews, onboarding, payroll management, and employee relations, strengthening retention and engagement. •Deliver in-person and phone-based technical support for Paycom and Inovalon apps, assisting employees with troubleshooting, navigation, and usage to maximize efficiency. •Respond to employee inquiries on payroll, scheduling, and policy matters with timely and accurate solutions. •Conduct regular compliance audits of employee files, ensuring adherence to state, federal, and organizational standards.

Education

• Limestone University

  Master of Business Administration - MBA, Management & Leadership

• Limestone University

  Bachelor of Science - BS, Human Resources Management/Personnel Administration, General