Kevin Reyes
Principal Customer Engagement Manager | Championing Customer Obsession
- Role
- Principal Customer Engagement Manager at Intuit
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Kevin Reyes
Experienced Customer Success leader with a demonstrated history of supporting disruptive technologies while focusing on market adoption and customer experience. Passionate about leading and scaling teams with a customer centric culture that emphasizes developing lasting customer partnerships, creative solutions, and value creation for both customers and the business.
Experience
Principal Customer Engagement Manager
Jan 2025 — Present · San Diego, CA, US
As a Principal Customer Engagement Manager for Intuit\'s Lighthouse team, I am dedicated to building deep, meaningful partnerships with our customers, ensuring their success while driving innovation and growth for Intuit. My role is centered on fostering engagement, collaboration, and mutual success, with a steadfast commitment to understanding and addressing the unique needs of our customers.I work closely with customers and cross-functional teams to:• Champion customer success by driving solutions that help businesses thrive and grow within Intuit\'s ecosystem• Develop tailored strategies that accelerate growth, reduce platform migration, and increase loyalty among our top-tier customers• Collaborate with customers to uncover new opportunities, innovate in new verticals, and co-create a roadmap that defines how Intuit wins• Deliver a high-touch, high-impact service experience that ensures our customers feel heard, valued, and supported every step of the wayI am passionate about transforming customers into advocates and amplifying their voices across Intuit. By incorporating customer insights into our marketing, product positioning, and go-to-market strategies, I ensure that customer success and Intuit’s success are intrinsically linked.Above all, I strive to be a champion for our customers, creating a culture of partnership, empathy, and trust that puts their needs at the heart of everything we do. Together, we achieve more—unlocking growth, innovation, and shared success for our customers and for Intuit.
Education
University of Redlands
Bachelor of Arts (B.A.)
Skills
- Sustainability
- Event Planning
- Research
- Data Entry
- Additive Manufacturing
- Spanish
- Public Speaking
- Sharepoint
- Microsoft Excel
- Environmental Impact Assessment
- Public Relations
- Environmental Consulting
- Project Management
- Customer Service
- Management
- Manage Client Relationships
- Fundraising
- Data Analysis
- Environmental Services
- Gis
- Environmental Awareness
- Technical Training
- Community Outreach
- Teamwork
- Leadership
- Arcgis
- Microsoft Office
- Government
- Social Media
- Policy Analysis
- Customer Engagement
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