Kevin Randle
Head of Change - Global, Corporate & Specialty @Aviva
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WORK HISTORY
Head of Change - Global, Corporate & Specialty @Aviva
Helping enable and successfully deliver change in the GCS business.
EDUCATION
Bangor University
BA (Hons), Accounting & Finance
SKILLS
ABOUT KEVIN RANDLE
Highly motivated, energetic and experienced Senior Leader, with a proven track record in delivery of Portfolio/Project/Programme Management, Business Improvement, Change and Transformation Management in the Insurance Industry. More recently applying the above skills and developing knowledge of rules and guidance to help successfully deliver Regulatory change and materially change regulatory and conduct risk, whilst helping to improve customer outcomes. I am passionate about leading people, identifying opportunities and implementing solutions, which transform business performance, resolve issues and make a positive difference for customers, people and the business. I enjoy nothing more than working with people to improve things in a business for customers and people, and at the same time achieving business goals. Working collaboratively and having a can-do mindset to find a way to make things better. Over time I\'ve developed the ability to quickly identify an opportunity, translate this into practical solutions and communicate effectively with stakeholders to get the job done. This includes interpreting business requirements for system change, developing robust business cases and managing stakeholders to gain support. Ultimately being able to implement changes, which some colleagues believed would not be possible. Most recently applying this to complex regulation in a large and diverse UK composite insurer. Key skills include- Transformation Delivery & Change Management (Technology & Business Change) – ability to consistently lead and deliver transformation programmes and individual projects, including Technology deliver and business change leading to significant improvements in efficiency, customer satisfaction, financial outcomes and risk reduction in a mature operation- Conduct & Regulatory – developed subject matter expertise in understanding UK regulation and how to apply this to successful deliver change to meet regulator expectations- Solution Design & Development – from tactical process improvements to leading the design, build and delivery of strategic system software in a major transformation programme- Leadership – over 20 years in Senior Leadership roles, with consistently high employee engagement scoresGeneral Insurance Subject Matter Expert - A whole career in General Insurance across Sales, Service, Claims and a series of support functions.
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