Kevin A. Pinckney

Kevin A. Pinckney

Regional Operations Specialist @KETTLER

Washington, DC, US
EMAILS
k••••••••@kettler.com
MOBILE NUMBERS
+19•••••••96

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WORK HISTORY

Jan 2025 — Present

Regional Operations Specialist @KETTLER

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Serve as a brand champion and subject matter expert of the Kettler platform. • Maintain a positive climate and a high-performing, engaged, customer-focused team. • Deliver a positive customer experience and the achievement of property goals. • Serve as a mentor to team members throughout the portfolio. • Maintain company and brand standards throughout all aspects of the community. • Manage administration of the leasing office. • Support Community Manager and/or Assistant Community Manager in coaching and leading success of leasing and marketing guidelines, benchmarks, and key performance indicators. • Design and execute strategic community events, outreach initiatives and local business partnerships to effectively market/promote the community. • Understand the current sub-market and competitive advantages of the communities I oversee. • Contribute to achievement of all team goals and resident retention. • Lead team to maintain proper application, move-in and move-out processes to ensure compliant resident files and ledgers. • Take ownership of resolving customer concerns.

EDUCATION

N/A

Central Piedmont Community College

BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

ABOUT KEVIN A. PINCKNEY

Experienced multifamily operations leader with 12+ years managing residential…

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