Kevin Piguing

About Kevin Piguing

One of my greatest strengths includes bringing my whole self to work, regardless of where I am located. Great work should be fulfilling, mission-driven, challenging, and fun. Project management and people management is my current passion— I have a knack at exploring how to automate or streamline day to day processes. I currently oversee Research Operations for Salesforce’s Customer and Market Insights team, managing high-profile listening events and ensuring we capture diverse audiences who engage directly with product marketing and executive leadership. Our insights are pivotal to ensuring what we put into the market is relevant to our current and future customers. I’m excited to connect— let’s talk!

Experience

1. Customer Insights Analyst

   Salesforce

   Jun 2021 — Present

   Manage a team of subject matter experts specializing in live and virtual operations for research initiatives across Salesforce’s ecosystem, including but limited to corporate marketing, cloud applications/products, brand/competitive marketing, acquired brand research, and global event keynote research- Manage urgent, executive-level message testing research supporting C-Suite and Board Level initiatives- Lead digital transformation for the qualitative executive listening platform to provide a seamless and scalable solution increasing participant and stakeholder satisfaction - Act as operations liaison to sourcing and legal teams, as well enablement lead, supporting a team of 20 researchers - Partner with global teams across Salesforce and it’s acquired brands, and the B2B market research industry to source and recruit the highest-qualified decision-makers and influencers to participate in qualitative and quantitative market research

Education

• San Francisco State University

  Bachelor’s Degree, Public Health Education and Promotion

  2013 — 2016

• Monterey Peninsula College

  General Studies

  2012 — 2013

• Napa Valley College

  General Studies

  2010 — 2012