Kevin Peters

Kevin Peters

Product Support Manager at Google

Role
Product Support Manager at Google
Location
New York, NY, US
LinkedIn followers
500 followers

About Kevin Peters

I create user support journeys and use data to identify opportunities for product…

Experience

  1. Product Support Manager

    Google

    Jun 2022 — Present · NY, US

    Manage consumer support operations for Calendar and Tasks. Through analyzing user feedback, I identify broken user journeys and advocate for positive product change.

Education

  • Code in Place

    Certificate of Completion

    2025 — 2025

  • University of Colorado at Boulder

    Bachelor of Arts (B.A.) - Summa Cum Laude

    2007 — 2012

Skills

  • Writing
  • Office Administration
  • Market Research
  • Survey Design
  • Event Planning
  • Microsoft Office
  • Tutoring
  • Public Speaking
  • Employee Training
  • Management
  • Xinjiang
  • Event Management
  • Freelance Writing
  • Positive Team Player
  • Intercultural Communication
  • China
  • Project Management
  • Mandarin
  • Customer Service
  • Office Equipment
  • Consumer Panels
  • Survey Research
  • Team Management
  • Qualtrics
  • Teaching

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