Kevin Patterson
IT Analyst | Epic & Technical Support Specialist | Data-Driven Problem Solver | Empowering Business Systems
- Role
- Application Analyst at White Plains Hospital
- Location
- Yonkers, NY, US
- LinkedIn followers
- 500 followers
About Kevin Patterson
IT professional with a proven track record in technical support, business analysis, and healthcare IT systems. I bring hands-on experience across enterprise platforms like Epic, Active Directory, SCCM, SQL, and Outlook, alongside strong skills in team leadership, issue resolution, and cross-departmental support. I’ve supported hospitals, enterprise clients, and national ISPs — combining system expertise with a people-first mindset to solve complex problems, improve workflows, and ensure service excellence. My goal is to contribute to organizations that value scalable systems, resilient infrastructure, and human-centered tech support in industries that will stand the test of time. Currently open to opportunities in: • IT Support & Infrastructure • Healthcare IT / Epic Systems Support • Business & Systems Analysis • Technical Support Leadership • Quality Assurance / Service Delivery Let’s connect if you’re looking for someone who brings reliability, technical agility, and a drive to solve real-world problems.
Experience
Application Analyst
Dec 2025 — Present · White Plains, NY, US
Serve as an Applications Analyst supporting Identity & Access Management (IAM) operations within a HIPAA-regulated healthcare environment. Focus on secure user provisioning, access governance, and cross-team coordination to ensure clinicians and staff have timely, compliant system access.Core Contributions:• Manage day-to-day user provisioning lifecycle including account creation, modification, and deactivation across enterprise healthcare applications and Active Directory• Support employee onboarding and offboarding workflows to ensure accurate access delivery aligned with organizational policies• Apply least-privilege access principles and assist with access audits and compliance initiatives• Partner with IT, HR, security teams, and application owners to resolve access issues and improve provisioning efficiency• Maintain detailed documentation and communication to support operational continuity and regulatory compliance
Education
Lehman High School
High School Diploma
2000 — 2004
Monroe College
Bachelor of Business Administration - BBA
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