Kevin Ognibene

Operations Strategist | Expert in Project Management & Team Building | Delivering Exceptional Service & Streamlined Solutions

Role: Board Member at Better Business Bureau
Location: Wilmington, DE, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Kevin Ognibene

After a successful career in corporate operations and administration, my desire to contribute to something more meaningful drives me to seek opportunities that have a lasting impact. I am eager to connect with like-minded people who are passionate about creating positive change and transforming lives through their work.At Sallie Mae, leadership in the Office of the Customer Advocate is not just a role; it\'s a commitment to making higher education accessible and customer-focused. By steering customer experience strategies, my tenure has been marked by fostering relationships and ensuring satisfaction across all touchpoints. The role has honed my skills in complex project management and operational excellence, ensuring that every student\'s voice is heard and valued.As a Board Member of the Better Business Bureau, the mission to advance marketplace trust aligns with my dedication to ethical business practices and social responsibility. Here, I champion Environmental, Social, and Governance (ESG) initiatives, contributing to a culture of integrity and inclusion. My expertise in real estate investment and process improvement also informs my approach to sustainable business strategies, reinforcing the commitment to diversity and fairness.

Experience

Board Member
Better Business Bureau
Jan 2016 — Present · Newark, DE, US
I am pleased to have the opportunity to serve on the Better Business Bureau of Delaware\'s Board of Directors. I also serve on the Executive, Scholarship, and Diversity & Inclusion committees. In April 2020, I accepted the role of Chairman.

Education

Rowan University
Bachelor's degree, Business Administration and Management, General
Rowan University
BS, Business Administration

Skills

Process Improvement
Strategy
Management
Leadership
Business Process Improvement
Product Marketing

Contact information

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Work email
k••••@guildhousehotel.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Better Business Bureau

Technology; Information and Media · 3.4K employees · Founded 1912 · New York City, New York, United States

Inc. is the global headquarters and governing body of the Better Business Bureau network, uniting more than 90 local organizations across the United States and Canada, the Institute for Marketplace Trust, and TrustCore. Inc. establishes the standards, governance framework, technology, and shared operating infrastructure that power one of the world’s most recognized and enduring credibility networks. Each year, more than 200 million people turn to for trusted marketplace intelligence covering more than 5.8 million businesses. More than Accredited Businesses commit to and are held accountable under the Standards for Trust. Thousands of professionals embedded in local communities translate those standards into real oversight, dispute resolution, consumer protection, and business credibility every day. For more than a century, has defined how trust functions between businesses and consumers. Through tools such as Scam Tracker and a steadfast commitment to transparency, ethical conduct, and marketplace integrity, helps prevent fraud, elevate responsible businesses, and protect consumers at scale. Today, Inc. is reintroducing to the world through a renewed global brand and TrustCore, its next-generation technology platform. TrustCore unifies the network’s data, systems, and marketplace intelligence into a single operating platform designed to modernize consumer and business experiences while enabling mission-aligned, data-driven services and partnerships. With unmatched local presence, international coordination, and more than a century of earned credibility, stands uniquely positioned to translate trust into measurable marketplace accountability. As trust becomes the defining currency of the digital economy, is setting the standard for how trust is built, verified, and sustained in the AI era and for the century ahead.

bbb.com

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