Kevin Oconnor

About Kevin Oconnor

Over 20+ years of management experience and 15 years of executive leadership in organizations ranging from billion-dollar public organizations with over employees to a high-growth entrepreneurial companies with less than employees. Track record of initiatives that increase revenue, gross margin, customer and employee retention, productivity and engagement. Skilled in leading teams to sustainable high performance and mentoring and developing high performers into management roles. Provided leadership in leading over 30 acquisition integrations in both public and private companies. Analytical, judicious, and effective, and a passion for developing an employee-focused culture and developing teams in fast-paced, high growth-oriented organizations. Certified Scaling Up Coach & Chief Operating Officer of Scaling Up Coaches. Our Coaching clients experience an average of > 100% revenue growth and an increase in net profits of over 75%. Our process helps Growth Companies scale!

Experience

1. VP Coaching and Consulting

   Align5

   Apr 2018 — Present · West Chester, PA

   Through its proprietary strategic coaching methodology, align5 works with entrepreneurs to scale their company from one stage of the Entrepreneurial Company Lifecycle to the next, with the end goal of maximizing the business asset or leading the company to a successful exit. Whether through our multi-day strategic planning sessions, or our longer-term strategic coaching engagements, the entrepreneurs and senior leadership of our clients that work with align5 can expect to execute strategies focused on topics such as: building a unique culture, developing and executing employee recruitment and retention initiatives, operational excellence and gross margin improvement, and acquisition and roll up strategies. In my first year with the company, we\'ve grown the consulting business from under to nearly in revenue.In a myriad of industries, our clients have achieved an average CAGR of 25% in Revenues and 15% in Net Profit growth

Education

• Philadelphia University

  Bachelor of Science (BS)

  1995 — 1999

Skills

• Customer Experience
• New Business Development
• Workforce Management
• Strategic Planning
• Account Management
• Performance Management
• Sales Operations
• Sales Management
• Voip
• Customer Satisfaction
• Contact Centers
• Business Process Improvement
• Networking
• Crm
• Operations Management
• Process Improvement
• Call Center
• Change Management
• Coaching
• Team Leadership
• Telecommunications
• Training
• Vendor Management
• Salesforce.com
• Employee Relations
• Management
• Customer Retention
• Contract Negotiation
• Leadership
• Team Building
• Customer Service
• Call Centers