Kevin Nesbitt

About Kevin Nesbitt

A highly motivated and results-oriented leader with progressively advancing experience in…

Experience

1. Senior Operations Manager Senior Leader at Amazon Com Services Llc

   Amazon

   Oct 2020 — Present · Philadelphia, PA, US

   Oversee the comprehensive operations and functional processes for a high-performing Merch by Amazon Fulfillment Center, generating approximately $300MM in annual sales revenue. Responsibilities encompass risk management, customer experience, safety, quality, performance management, strategy development and execution, continuous process improvement, labor planning, and associate development. • Team Leadership and Development: Lead, coach, and manage a diverse team of Operations Managers, Area Managers, and over 600 Amazon Associates in inbound and outbound operations. Focus on cultivating future leaders by providing comprehensive training and career progression opportunities for people leaders. • Policy Compliance and Risk Management: Ensure strict adherence to organizational policies and procedures, proactively identifying, mitigating, and managing risk within a complex operation. • Operational Excellence: Accountable for driving the achievement and surpassing of operational goals and key performance indicators, including production efficiency, quality standards, safety metrics and protocols, and associate engagement metrics. • Performance Forecasting and Accountability: Implement effective forecasting, performance appraisal, and accountability frameworks with leaders and associates. Spearhead problem resolution, labor planning, project management, and development of innovative operational solutions.

Education

• Morehouse College

  BA

Skills

• Management
• Strategy
• Banking
• Recruiting
• Loans
• Credit
• Small Business Lending
• Retail Banking
• Retail
• Sales
• Commercial Lending
• Credit Analysis