Kevin Naro

Senior Manager, Service Transformation and Technology @Ford Motor Company

Dearborn, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Senior Manager, Service Transformation and Technology @Ford Motor Company

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Dearborn, MI, US

EDUCATION

1979 — 1983

Ashland University,

Business Management, Marketing and Economics

1979 — 1983

Ashland University

Bachelor of Applied Science (BASc), Triple Major - Economics, Business Management & Business Marketing

1975 — 1979

Clearview High School

High School Graduate

SKILLS

ChassisPartsWarrantyContract NegotiationVehicle MaintenanceCustomer RelationsSix SigmaSales ManagementFleet ManagementBrakeProfitDealersCustomer Relationship Management (Crm)Public SpeakingVehiclesSalesAutomotive EngineeringAutomotive AftermarketSupply Chain ManagementAutomotiveManagementTeam BuildingContinuous ImprovementPurchasingLogisticsCustomer SatisfactionOperations ManagementFleetPowertrainLogistics ManagementKaizenLean ManufacturingSuspensionAutomobile

ABOUT KEVIN NARO

Automotive Industry Professional. Significant experience working with Automotive Dealerships, Aftermarket Parts Distributors as well as Commercial and Government Fleet Management. Graduate of Ashland University, Ashland, Ohio with Majors in Business Management, Business Marketing and Economics. Ford Motor Company experience includes Ford Pro, Ford Customer Service Division, Lincoln Sales Division, Ford Commercial Vehicle Operations and Ford Fleet Service Operations. Currently serving as Senior manager, Service Transformation and technology with Ford Pro. Created, developed, staffed and implemented the Ford Fleet Service Operations National Government Bid Program and Fleet Bid Specialist team as well as the go to market strategies that resulted in year over year performance increases and a total annual award growth of $170 Million in 2024 for Ford Customer Service Division. Previously served as the Fleet Manager with Ford Customer Service Division for the Great Lakes Market Area, managing a team of fleet professionals responsible for the 15 states in the Great Lakes Market Area and as Dealer Operations Manager in the Cleveland, Ohio market area.Happily married. Four wonderful ChildrenSeven beautiful Grandchildren

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Kevin Naro — Senior Manager, Service Transformation and Technology at Ford Motor Company in Dearborn, MI, US | Unifers