Kevin Muller
Sr Account Manager @Puffco
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WORK HISTORY
Sr Account Manager @Puffco
Consistently generate $450K+ in monthly revenue through a mix of new business acquisitionand account expansion across strategic customer segments.• 102%+ year-to-date quota attainment two years in a row. leveraging targeted sales strategies, deepproduct knowledge, and a relationship-driven approach to drive sustained growth.• Secured $250K in new business YTD and counting, contributing directly to the company’srevenue and market share goals.• Built and maintained a sales pipeline through disciplined prospecting, discovery, andconsultative selling, resulting in consistent overachievement of performance targets.• Led customer onboarding and training programs to ensure seamless product adoptionand reduce time-to-value for new clients.• Conducted regular strategic business reviews to assess customer needs, align solutions,and identify upsell and cross-sell opportunities.• Partnered cross-functionally with Product, Sales, and Customer Success teams toadvocate for customer needs and enhance the user experience.• Developed and executed customer engagement strategies that improved satisfaction andproduct utilization by 20%, while driving a 15% increase in upsell and expansion revenue.• Utilized Salesforce, HubSpot, and EPIC CRM tools to manage pipeline visibility, forecastaccuracy, and account health, ensuring a data-driven sales process.
EDUCATION
California State University, Northridge
Bachelor's of Science in Business Management
College of the Canyons
Associate of Science in Accounting
Los Angeles Baptist High school
High School Diploma
ABOUT KEVIN MULLER
I am a driven, results-oriented Sales Account Executive with a proven track record of…
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