Kevin Morty Mortensen
Vice President, Customer Advocacy and Mission Expansion
- Role
- Vice President, Customer Advocacy and Mission Expansion at BAE Systems, Inc.
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
Experience
Vice President, Customer Advocacy and Mission Expansion
Oct 2024 — Present · Colorado Springs, CO, US
Customer Advocacy- Lead the company’s customer engagement efforts, ensuring that the voice of the customer drives the company’s direction and strategic decisions- Establish and maintain long-term relationships with key stakeholders across customer organizations, ensuring trust and mutual benefit- Work closely with the cross functional teams to share relevant customer insights, ensuring that assumptions, limitations, and constraints are properly communicated and understood.Mission Expansion- Guide the mission expansion efforts, ensuring that we align our capabilities with evolving customer needs- Collaborate with internal teams to identify and prioritize new opportunities that can expand our business and deliver greater value to customers- Manage the balance between meeting current customer demands and exploring new mission areas that fit the company’s long-term growth strategy.Cross-Functional Collaboration- Serve as the central figure in the decision-making process for the company’s sales, capture, and proposal efforts- Work with the leadership team to ensure that capture functions and customer relationships are properly aligned, driving future growth- Engage with Business Development to equip the team with necessary data and customer insights, while also ensuring assumptions guiding the business case are grounded in reality.Operational and Tactical Leadership- Oversee and improve internal processes related to customer engagement, ensuring that the company delivers exceptional service and maintains rigorous operational standards- Support Capture in generating clear courses of action, taking into account the limited resources and the importance of maintaining credible and accurate estimates.
Education
The George Washington University
Graduate Certificate, Organizational Management
2002 — 2003
Community College of the Air Force
Associate of Science (A.S.), Educational, Instructional, and Curriculum Supervision
1983 — 1992
Colorado Christian University
Bachelor of Science (B.S.), Organizational Management
1995 — 1996
Lesley University
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
1997 — 1999
Skills
- Program Management
- Air Force
- Crisis Management
- Defense
- Training
- C4isr
- Policy
- Military Experience
- Public Policy
- Space Systems
- Military
- Military Operations
- Operational Planning
- Information Assurance
- Command
- Leadership
- Security Clearance
- Intelligence
- Dod
- National Security
- Space Operations
- Public Relations
- U.s. Department of Defense
- Top Secret
- Reconnaissance
- Systems Engineering
- Government
- Command & Control
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