Kevin Morty Mortensen

Kevin Morty Mortensen

Vice President, Customer Advocacy and Mission Expansion

Role
Vice President, Customer Advocacy and Mission Expansion at BAE Systems, Inc.
Location
Colorado Springs, CO, US
LinkedIn followers
500 followers

Experience

  1. Vice President, Customer Advocacy and Mission Expansion

    BAE Systems, Inc.

    Oct 2024 — Present · Colorado Springs, CO, US

    Customer Advocacy- Lead the company’s customer engagement efforts, ensuring that the voice of the customer drives the company’s direction and strategic decisions- Establish and maintain long-term relationships with key stakeholders across customer organizations, ensuring trust and mutual benefit- Work closely with the cross functional teams to share relevant customer insights, ensuring that assumptions, limitations, and constraints are properly communicated and understood.Mission Expansion- Guide the mission expansion efforts, ensuring that we align our capabilities with evolving customer needs- Collaborate with internal teams to identify and prioritize new opportunities that can expand our business and deliver greater value to customers- Manage the balance between meeting current customer demands and exploring new mission areas that fit the company’s long-term growth strategy.Cross-Functional Collaboration- Serve as the central figure in the decision-making process for the company’s sales, capture, and proposal efforts- Work with the leadership team to ensure that capture functions and customer relationships are properly aligned, driving future growth- Engage with Business Development to equip the team with necessary data and customer insights, while also ensuring assumptions guiding the business case are grounded in reality.Operational and Tactical Leadership- Oversee and improve internal processes related to customer engagement, ensuring that the company delivers exceptional service and maintains rigorous operational standards- Support Capture in generating clear courses of action, taking into account the limited resources and the importance of maintaining credible and accurate estimates.

Education

  • The George Washington University

    Graduate Certificate, Organizational Management

    2002 — 2003

  • Community College of the Air Force

    Associate of Science (A.S.), Educational, Instructional, and Curriculum Supervision

    1983 — 1992

  • Colorado Christian University

    Bachelor of Science (B.S.), Organizational Management

    1995 — 1996

  • Lesley University

    Master of Science (M.S.), Human Resources Management/Personnel Administration, General

    1997 — 1999

Skills

  • Program Management
  • Air Force
  • Crisis Management
  • Defense
  • Training
  • C4isr
  • Policy
  • Military Experience
  • Public Policy
  • Space Systems
  • Military
  • Military Operations
  • Operational Planning
  • Information Assurance
  • Command
  • Leadership
  • Security Clearance
  • Intelligence
  • Dod
  • National Security
  • Space Operations
  • Public Relations
  • U.s. Department of Defense
  • Top Secret
  • Reconnaissance
  • Systems Engineering
  • Government
  • Command & Control

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