Kevin MacKsey

About Kevin MacKsey

As a Project Manager with expertise in HR and Implementation, I have successfully…

Experience

1. Senior Consultant, Project Manager

   ServiceRocket

   Jun 2025 — Present · Raleigh, NC, US

   Project Leadership: Oversee multiple complex customer projects, ensuring alignment with client goals and requirements.Resource Management: Allocate and manage resources, budgets, timelines, and quality standards to deliver projects effectively.Stakeholder Collaboration: Work closely with customers and internal leadership to address challenges, mitigate risks, and provide regular updates on project health.Process Improvement: Contribute to defining and enhancing project management processes and guidelines.Cross-Functional Coordination: Drive project delivery across various organizational boundaries, fostering collaboration among different teams.Performance Reporting: Develop and present reports that track project performance, offering insights into capacity and commitments.

Education

• University of North Carolina at Wilmington

  Bachelor of Arts - BA

  2016 — 2017

• Wake Technical Community College

  Associate of Arts (A.A.)

  2009 — 2011

Skills

• Communication
• Server
• Hospitality
• Business Strategy
• Restaurants
• Relationship Building
• Business Analysis
• Guest Service Management
• Writing
• Catering
• Contract Negotiation
• Hospitality Management
• Microsoft Excel
• Team Leadership
• Public Speaking
• Video Production
• Bartending
• Sales Presentations
• Team Management
• Cash Handling
• Business Development
• Food & Beverage
• Microsoft Office
• Customer Service