Kevin M.
Sales Manager - Retail, Photo, and Spa @Disney Cruise Line
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WORK HISTORY
Sales Manager - Retail, Photo, and Spa @Disney Cruise Line
Drives revenue growth across multiple luxury verticals by creating dynamic sales strategies, while delivering world-class Guest experiences aligned with Disney’s brand standards.• Partners with cross-functional teams and external vendors to launch new premium products and services, enhancing the Guest journey and increasing overall satisfaction.• Develops and executes onboard marketing activations and high-touch sales events, curating unique experiences that creates ongoing engagement and increased profitability.• Manages confidential pricing structures, financial models, and vendor agreements, ensuring fiduciary responsibility and seamless integration of new offerings.• Provides leadership support for new build and dry dock projects, ensuring premium Guest offerings were successfully integrated into operations.
EDUCATION
Florida Atlantic University
Certificate
University of South Florida
Certificate
ABOUT KEVIN M.
Experienced leader with a demonstrated history of working in relationship-based sales. Skilled in communication, Cast development, Guest recovery, facilitation, and sales coaching.
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