Kevin Kolar
Senior Manager, Healthcare Clinical Solutions - Global Services @Hyland
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WORK HISTORY
Senior Manager, Healthcare Clinical Solutions - Global Services @Hyland
Responsible for leading and managing the strategy, performance and results for the Hyland Global Services Healthcare Clinical Solutions department• Participates and assists in the development of the strategic and tactical operational decisions that impact the professional services delivery team• Understands business needs, utilizing Hyland’s business model and tools to prioritize and plan tasks and the resources needed to accomplish them• Ensures all deployed solutions are designed and implemented in a manner that meets customer requirements, scalability needs, and allows for expansion as customers’ needs change• Ensures the professional services delivery team\'s adherence to the usage of Hyland standards, tools and guidelines; enforcing procedures and standards to meet established audit and compliance standards• Supports business development by contributing to sales efforts for prospective customers and identification of new opportunities with already engaged customers• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements• Cultivates and expands existing business relationships through frequent communication, including formal and informal meetings and customer visits• Serves as an escalation point for issues; providing guidance and resolving issues as necessary• Analyzes and provides direction on professional services quality metrics, tracking performance against established metrics and ensuring management is holding employees accountable for achievement• Manages and directs all aspects of performance and compensation management for direct reports, providing coaching and development opportunities
EDUCATION
Marquette University
Bachelor of Arts, Social Philosophy/Writing-Intensive English
Marquette University - Div. of Continuing Education
HTML Programming
University of Wisconsin - Milwaukee Outreach
SQL Administration / Software Testing
ABOUT KEVIN KOLAR
Motivated and versatile information technologies professional with over 15 years of experience in project management, business process workflow, applications development and data management. A demonstrated talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions. Compatible to any deadline-oriented environment. Excellent written and verbal communication. Specialties: Project management, document management, document imaging, written communications
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