Kevin Kassebaum
Client Executive / Delivery Director @ NTT DATA Services | Client Relationships, Account Growth, IT Services
- Role
- Client Executive Delivery Director Senior IT Leader at NTT DATA North America
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Kevin Kassebaum
Technology and operations transformation leader with 20+ years of experience driving…
Experience
Client Executive Delivery Director Senior IT Leader
Dec 2007 — Present
Senior Director, Client Relationships and Information TechnologyDecember 2021 – Present• Driving innovative change within business analyst and software testing teams. • Have increased automated testing by > 50% to extend test coverage. • Leading implementation of Generative AI to improve speed-to-market on software enhancements. • Led the Agent conversion for a large-scale data migration as an Agile Product Owner. Delivered multiple phases where our team transformed and migrated 32 million records.• Variable Administration subject matter expert and key leader in the migration of Variable Annuities and Variable Universal Life policies.Client Executive / Global Head of Sales OperationsDecember 2007 – April 2017• Transformed a challenged TPA / software development program that serviced over policies.• Designed and led innovative application development with data integration using ACORD standards that positioned our team and client to earn analyst recognition for digital transformation (Celent 2010 and 2012, Novarica 2013).• Developed relationships across multiple insurers with individual annual TPA revenue from $5 million to $20 million.• Drove continuous improvement in TPA service and application development to lead turn-around initiatives.• Sold and led development of mobile application development for auto insurance first notice of loss.• Turned an unprofitable and litigious TPA relationship into one that generated 30%+ margin with a 100% Net Promoter Score with executives who served as active references in sales pursuits.• Promoted to Global Head of Sales Operations that included global sales forecasting and executive sales governance.
Education
University of Nebraska-Lincoln
BS, Actuarial Science
The University of Texas at Austin
MBA, Business Management
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