Kevin Johnson
Vice President @Dependableit
Hamilton, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
Nov 2024 — Present
Vice President @Dependableit
View department →
Hamilton, ON, CA
EDUCATION
2007 — 2007
Procept Associates
Project Management Essentials
2008 — 2008
Langevin Learning Services
Instructional Techniques for New Instructors
N/A
Conestoga College
Certificate
2009 — 2010
Crestcom International
The Bullet Proof Manager Training Series
SKILLS
Customer SatisfactionCoachingTechnical SupportSecurityCall CentersLeadership DevelopmentIntegrationPerformance ManagementOperations ManagementCustomer ExperienceOutsourcingContact CentersMicrosoft ExcelTeam BuildingProject PlanningRecruitingComputer HardwareItilLeadershipWindows 7Customer ServiceTrainingChange ManagementHuman ResourcesCustomer RetentionTroubleshootingProgram ManagementWindowsSharepointProcess ImprovementWorkforce ManagementTraining DeliveryManagementBusiness AnalysisTeam ManagementSalesAnalysisVendor ManagementQuality AssuranceSoftware Documentation
ABOUT KEVIN JOHNSON
I am a results-driven operations & growth executive focused on elevating customer experience through innovation, scalable processes, and data intelligence. With almost two decades of experience in BPO / telecom / contact center environments, I’ve led multi-million dollar transformation initiatives that improved efficiency, reduced costs, and boosted customer satisfaction.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.