Kevin J. Smith
President IT Transformation Institute and Best-Selling Author
- Role
- President & Founder at It Transformation Institute
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
Experience
President & Founder
Jan 2020 — Present · CO, US
Formed by Global IT thought leaders, the IT Transformation Institute has developed a unique and proven framework for IT Help Desk, Service Desk, Service Management and Asset Management best practices including Enterprise Service Management for the business. In addition, the Institute is the first to publish a structured roadmap for IT Transformation that is suitable for most IT organizations. The Institute partners with market-leading technology and consulting organizations to bring practical solutions to IT organizations looking to work smarter every day.Kevin is the best-selling author in IT including The Practical Guide to World-Class ITSM (2017), The IT Imperative (2018), One IT, One Business (2019) and The Humanity of IT (2021) with all books currently available on amazon.com and barnesandnoble.com.
Education
University of Houston-Clear Lake
Master of Science (M.S.), Computer Science
1983 — 1987
Texas A&M University
Bachelor of Science (BS), Chemical Engineering
1978 — 1982
Skills
- Go-to-Market Strategy
- Saas
- Enterprise Software
- Cloud Computing
- Product Management
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