Kevin J. Burke
Learning Consultant @Skillsoft
Signup · Get unlimited contacts
WORK HISTORY
Learning Consultant @Skillsoft
Manages a professional services portfolio of 40+ learning projects for clients including S&P 500 companies and federal agencies, representing a total contract value of over delivers exceptional client service and strategic value across all engagements, resulting in a 4.74/5.0 average customer satisfaction (CSAT) score.Pioneered the development of the \"CAISY for You\" AI service as a founding member of the Early Adopter team, developing dozens of CAISYs for enterprise and strategic clients, shaping the offering from initial concept to market-ready solution and establishing the best practices as the lead Subject Matter Expert (SME) for the Professional Services Team.Drove the successful rollout of the \"CAISY for You\" service by developing core enablement materials and personally on-ramping the entire 100+ member Professional Services team; also created key promotional content for the company\'s flagship AI initiatives, including \"CAISY for You\" and the AI Accelerator Program.Secured a high six-figure, 10-year contract renewal with a key client by designing and executing a strategic learning program that aligned with their long-term organizational goals.Selected to represent Skillsoft by co-presenting with client C.H. Robinson at the PACT Excellence Share, showcasing the successful implementation and strategic impact of a flagship CAISY AI project.
EDUCATION
Clemson University
Bachelor of Arts - B.A., Psychology with a Double Minor in Business Administration and Spanish
Montclair State University
Master of Arts - M.A., Industrial-Organizational Psychology
ABOUT KEVIN J. BURKE
I am a forward-thinking Learning Consultant & Sr. Project Manager at Skillsoft, where I sit at the intersection of Industrial-Organizational Psychology and Generative AI. Specializing in \"Human-in-the-Loop\" architecture, I bridge the gap between technical AI infrastructure and actionable business goals for enterprise and federal clients.Currently, I serve as an SME on the Custom CAISY AI Conversation Simulations, designing complex interaction logic and prompt engineering that helps users practice difficult conversations in a safe, simulated environment. My role involves managing a strategic professional services portfolio of 40+ projects (valued at over $750k), where I help S&P 500 organizations deploy scalable learning, organizational development, and AI solutions that drive real behavioral change.Core Expertise:AI Enablement: Designing Agentic Workflows, Rapid Prototyping, and RLHF (Reinforcement Learning from Human Feedback) to create realistic training scenarios.I/O Psychology: With a Master’s in I/O Psychology from Montclair State University and my SHRM-CP certification, I ground every technical solution in human behavior, ensuring technology serves the people using it.Strategic Growth: From securing 10-year contract renewals to leading change management for 100+ member teams, I focus on the \"ROI of Learning.\"Previously, as a Training Manager at ExtensisHR and MJH Life Sciences, I oversaw university-style learning platforms and talent development programs for thousands of associates. I have a strong background in statistical data analysis, succession planning, and multimodal learning methodologies.My goal remains the same: to improve the employee experience one day at a time. Today, I do that by leveraging cutting-edge AI to unlock potential and create smarter, more empathetic work environments.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.