Kevin Ivins
Service Manager- Platform Team Lead for Eclipse Platform @WTW
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WORK HISTORY
Service Manager- Platform Team Lead for Eclipse Platform @WTW
Ipswich, GB
Service Manager and Platform Team Lead for Willis Towers Watson Strategic Insurance Platform
EDUCATION
The Open University
Bsc, Social Sciences
The Open University
Bachelor of Science (BSc), Social Science
ABOUT KEVIN IVINS
A tenacious, successful achiever target driven IT Service Manager up to Director level with the expert knowledge and experience of the technical and quality management required to lead multiple portfolios of global services from on premise enterprise infrastructures to AWS, Layer 7 Enterprise technologies. I take accountability for all my services be this infrastructure, application hosting, operations, service delivery, business development customer relationship management. I have enjoyed owning services for large blue chip companies {Ecommerce Telco, Finance, Insurance, Retail, Travel and Government} Accounts This includes globally managed teams, vender support with a proven track record in utilising ITIL best practice, ensuring smooth successful service delivery. My focus is to improve my customers experience and belief in service provision. A positive attitude toward new technologies and processes with a desire to learn new skills>.
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