Kevin Hancock

About Kevin Hancock

Technology leader focused on building great companies.

Experience

1. Senior Director, Solutions Consulting and Customer Success

   Exostar

   Jan 2026 — Present

   leading Solutions Consulting and Customer Success at Exostar, focused on helping customers realize measurable value from identity, access, and information-sharing solutions across highly regulated industries.Responsible for aligning pre-sales solution strategy with post-implementation success, building trusted executive relationships, and driving adoption, retention, and growth. Partner closely with Sales, Product, Engineering, and Delivery teams to translate complex customer requirements into scalable, secure outcomes.

Education

• University of Pittsburgh

  MPA, Public Administration

• Carnegie Mellon University

  BS, Public Policy and Management

• University of Illinois Chicago

  MIS Coursework (1 course to complete for degree), Information Systems

  1997 — 2000

Skills

• Cross-Functional Team Leadership
• Sdlc
• Direct Sales
• Open Source
• Start-Ups
• Agile Methodologies
• Management
• Integration
• Training
• Agile Project Management
• Software as a Service (Saas)
• Product Management
• Sales Operations
• Professional Services
• Strategic Partnerships
• Leadership
• Software Engineering
• IT Strategy
• Go-to-Market Strategy
• Sales
• Release Management
• Project Management
• Program Management
• Demand Generation
• Change Management
• Software Project Management
• Crm
• Solution Selling
• Business Alliances
• Configuration Management
• Business Intelligence
• Software Development
• Scrum
• Channel Partners
• Data Center
• Software Configuration Management
• Requirements Analysis
• Pre-Sales
• Cloud Computing
• Process Consulting