Kevin Grombach
Technology Analyst @Infosys
Stuttgart, DE
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2021 — Present
Technology Analyst @Infosys
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Stuttgart, DE
Support via DTAG/MBAG/Everest in the ServiceNow ticket systemManagement of TAF MIM escalations, priority 1 support cases (in the event of Daimlerapplication failures affecting entire departments with a high number of incapacitated users)• Monitoring, system monitoring and troubleshooting• Meetings, collaboration with specialist teams, e.g. Linux team, to resolve cases.
EDUCATION
2008 — 2011
Württembergische Landesbibliothek
Fachinformatiker - Systemintegration
ABOUT KEVIN GROMBACH
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