Kevin Griggs

About Kevin Griggs

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.” ~ Jack WelchToday we are facing an era of significant changes that present opportunities for those who are willing to adapt. For senior executives, this is a call to build “strategic, flexible leadership”.In my 25+ years of corporate leadership, I have focused on pursuing new ways of adopting Information Technology and Change Management to impact large organizations like KPMG and enable internal and external clients to succeed in evolving economies. I have led global business and IT transformation projects and have extensive global experience navigating organizations through significant IT advancement, building Change Management solutions, and to ensuring that “best-practices” are embedded into the culture. I also specialize in global organizational transformations, large outsourcing / insourcing transitions and leading mixed-teams from near-shore, on-shore and off-shore locations.I have been affirmed by others to be a connector of people and ideas across functions, a thought leader and a champion of mentoring and building up those around me. Throughout my career I have acquired strong leadership capabilities in various business environments, having earned a reputation for being methodical, organized, independent, trustworthy, and dependable, which are of great need in these times of change and transformation.

Experience

1. Senior Manager, Intelligent Platforms Managed Services

   CDW

   Apr 2022 — Present · Atlanta, GA, US

   Leading delivery for all of the ongoing support and operations offerings within the Intelligent Platforms team for CDW\'s Digitial Velocity business unit. Accountable for overseeing the creation of innovative offerings for CDW clients needing to unleash the power of the platform computing and SaaS platforms to solve complex business problems for clients, including Moveworks, ServiceNow, SalesForce, and Adobe platforms. Led the team to become ServiceNow Service Provider Partner of the Year in 2025 and took the team from Specialist to Elite status with ServiceNow\'s partner program in under 7 months. 3-year average growth of >35% per year.

Education

• Florida Institute of Technology

  Business Administration, Computer Information Science Focus, Minor in Human Resources Management

• Emory University - Goizueta Business School

  Master of Business Administration - MBA

  2017 — 2019

Skills

• Disaster Recovery
• Project Management
• Strategy
• CIO Advisory Services
• Team Management
• Outsourcing
• Sdlc
• Information Technology
• Program Management
• IT Operations
• Resource Management
• Ms Project
• Pmo
• Pmp
• Product Management
• Leadership
• Governance
• Enterprise IT Strategy
• Business Process Improvement
• Service Management
• Management
• Team Building
• Cloud Computing
• Project Planning
• IT Strategy
• IT Service Management
• Change Management
• Visio
• Integration
• Product Development
• Service Delivery
• Process Engineering
• Business Analysis
• IT Management
• IT Governance
• Process Improvement
• Cross-Functional Team Leadership
• Itil
• Quality Assurance
• Enterprise Software