Kevin Giles
Director Club Operations @Marriott Vacations Worldwide
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WORK HISTORY
Director Club Operations @Marriott Vacations Worldwide
Orlando, FL, US
Direct club program management and operations supporting $80 mil. gross revenue and positive ROI for Westin Vacation Club®, Sheraton Vacation Club®, Hyatt Residence Club, and Marriott Vacation Club® with internal teams and external third-party providers to drive contract negotiation and execution, program fulfillment, and mutually beneficial issue resolution. • Develop and manage long-term strategic third-party provider relationships.• Propose and influence strategic framework of club programs and partners. • Oversee feasibility analysis and implementation for product development strategic plan, partnerships, and processes. • Identify and implement cost avoidance and enhancements for club products to maintain ROI and P&L margins of program offerings. • Lead collaborative cross-divisional project management teams. • Direct club partner program marketing communication plans. • Provide business requirements for club program technology and system development efforts.
EDUCATION
Indiana University Bloomington
BS
SKILLS
ABOUT KEVIN GILES
Experienced leader in hospitality and travel space with expertise in product development,…
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