Kevin Gabriel
Account Manager at Zoho | Driving Customer Success and Strategic Growth | Account Management | Customer Experience |
- Role
- Account Manager at Zoho
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Kevin Gabriel
As a Key Account Manager at Zoho, I partner with Mid-market and Enterprise organizations…
Experience
Account Manager
Jul 2024 — Present · Chennai, IN
Understanding Client’s needs and communicating the product value. Identifying opportunities to upsell or cross-sell products and services.• Collecting and analysing data to understand customer behaviour and trends. Working with Mid-market clients to understand their ecosystem and assisting them with business strategy and products.• Coordinating with internal teams to ensure client requirements are met. • Advocating for clients while improving their buyer experience and resolving queries.
Education
Great Lakes Institute of Management
Online Post Graduate Diploma in Management (PGDM)
2023 — 2025
ST. JOSEPH'S INSTITUTE OF TECHNOLOGY, OMR
Bachelor's degree
2017 — 2021
St. Patrick's Anglo Indian Higher Secondary School
Higher Secondary Education
2016 — 2017
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